WeSolve IT Solutions Privacy Policy

Our Commitment to Privacy

Your privacy is fundamental to us. To protect your privacy better, we present this notice outlining our stringent online information practices and the control you can exercise over the way your information is used or collected. This notice is made easily available on our homepage, and at every other point where unique personally identifiable information may be required.

 

The Information We Collect

This notice is valid for all information collected or present on the website. Some pages allow you to make requests in order to register or receive materials. The categories of personal information collected through these pages are:

Name

Designation

Address

Email address

Phone number

 

The Way We Use Information

We use the information that is provided by you when an order is being placed in order to complete the request for information. We do not share these personal credentials/information with external parties except to the extent that is necessary to complete the process.

We make use of return email addresses to effectively answer the emails we receive. Such addresses are not utilised for any other purpose and are strictly used for this purpose alone. Information present is not shared with outside parties.

Register with our website if you would like to access our newsletter and frequent updates on our latest products and services. Information you provide on the website will not be utilised for this purpose unless you fill the applicable registration form.

We utilise non-identifying and aggregate information make our website design effective but we do not disclose information that can be used to identify those individuals.

We never use or share personally identifiable information available online in ways other than the ones aforementioned without providing you a process to opt-out or easily prohibit such unrelated use. We use cookies to help us understand how our customers/visitors are interacting/searching on our website; it helps us serve better information and ads specifically.

 

Our Commitment to Data Security

To prohibit unauthorized access, maintain data accuracy, and allow the correct use of information, we have set up appropriate electronic, physical, and managerial procedures that safeguard and secure the information collected online.

 

How You Can Access or Correct Your Information

You can inquire about your personally identifiable information collected online and maintained by easily contacting us. We use this simple procedure to better safeguard your information.

You can correct factual errors present in collected personally identifiable information by sending a request that credibly puts forward the error.

To protect your security and privacy, we will take reasonable steps to verify your identity before allowing access or proceeding with corrections.

 

Access to this Policy

This Policy can be obtained via www.wesolveits.com

You can request a free copy of it by contacting:

The Privacy Officer

WeSolve IT Solutions

Office #604, 6th Floor,

Al Habtoor Business Tower,

Marina, Dubai, UAE.

Email: [email protected]

 

Complaints

All complaints related to the handling and management of Personal Information by WeSolve IT Solutions or any breach of the applicable privacy laws comprising of the European Privacy Principles should immediately be addressed to:

The Privacy Officer

WeSolve IT Solutions

Office #604, 6th Floor,

Al Habtoor Business Tower,

Marina, Dubai, UAE.

Email: [email protected]

 

To deal with complaints appropriately and effectively, include the information given below with your filed complaint:

A summary of the privacy concern or alleged breach

Any action, or inaction, WeSolve IT Solutions has taken, or failed to take, with respect to the matter

Copies of relevant documentation in connection with the complaint, including communication proof with WeSolve IT if available.

WeSolve IT Solution’s Privacy Officer will investigate the complaint, and if necessary, will refer the complaint to the relevant department at WeSolve IT Solutions. WeSolve IT Solutions endeavours to respond to complaints typically within 15 business days unless unavoidable circumstances exist.

WeSolve IT Solutions is determined to help you with immediate steps to redress proven privacy concerns or breaches.

This Policy was last reviewed on 30 August 2020.

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